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Slow and Steady Wins the…British? Comparing Service Pace in the UK and China
It’s not that the United Kingdom is entirely lacking in velocity; rather, the unit of measurement differs. For instance, should you endeavor to contact customer service and anticipate the telecommunications company, which boasts of providing a “swift experience,” to promptly resolve your issue, you are likely to find yourself disillusioned. Initially, you must navigate the labyrinthine AI system, repeatedly verifying your identity. Subsequently, upon successfully passing the voice authentication, you traverse the winding corridors of advertisements and announcements, only to find yourself pressing various buttons, harboring the expectation that a technician will promptly attend to your call, yet realizing with despair that this is merely the inception of the wait.…
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How Amazon is Using ChatGPT to Disrupt the Workplace
The explosion of ChatGPT caught big companies by surprise. At first, people just regarded ChatGPT as another “artificial mental retardation” who didn’t know the heights of the sky and the earth. All the funny pictures that ChatGPT answered wrongly or couldn’t answer were circulated on the Internet. But soon, more and more people were discussing how to use ChatGPT to work. Hiring workers wanted to use ChatGPT to deal with meaningless work, and company managers were thinking about how to use ChatGPT to save manpower. People who laughed at ChatGPT yesterday are starting to worry that ChatGPT will take their jobs tomorrow. In March of this year, a report released…