Life,  Tech

Concerns over AI’s Impact on Indian Outsourced Workers

Artificial intelligence (AI) startup Stability AI CEO Emad Mostaque recently said that due to the advancement of generative artificial intelligence technology, most of the outsourced programmers in India will be outsourced within the next year or two. lose job.

Mostaque said in a conference call with UBS analysts that artificial intelligence technology is getting more and more advanced, and software can now be developed with fewer people, which means that most Indian programmers will lose their jobs.

Over the past decade or so, India has been regarded as an important source of cheap software developers and a key prerequisite for many companies to control costs. Silicon Valley technology giants, Wall Street banks, airlines and retailers are all customers of Indian software outsourcing companies. According to statistics, India currently has more than 5 million programmers, who are most vulnerable to threats from artificial intelligence tools such as ChatGPT.

However, Mostaque added that the impact of generative AI on tech jobs will also vary by country, with programmers in France, for example, likely to be more protected than those in India. “In India, outsourced programmers below the third level will disappear in the next year or two, while in France, you will never fire developers. So this technology will affect different countries and industries in different ways.”

Mostaque reiterated his previous statement, saying that 41% of the code is currently generated by artificial intelligence, and in 5 years there may be no more human programmers. He said that he can foresee the future picture shaped by artificial intelligence. For human programmers, the prospect is really not optimistic.

Indian software companies in action

Tata Consultancy Services (TCS) is India’s largest software outsourcing company, providing IT and business consulting services to governments, enterprises and other institutions at home and abroad. Other similar companies include Infosys, Wipro and Satyam.

Now, TCS is also betting big on generative AI, developing its own ChatGPT-like technology. The company recently announced that it will train more than 25,000 software engineers through Microsoft’s Azure Open AI service. TCS also launched its new Generative AI Enterprise Adoption program, tapping into the fast-growing AI space.

N. Ganapathy Subramaniam, chief executive of TCS, said that the company started taking a “machine-first” approach to delivering projects about four years ago, which shows that artificial intelligence is having a huge impact on the way we operate and the way we do things. Subramaniam added that generative AI “just pushes it forward a few years.”

Wipro announced last week that it plans to invest $1 billion in artificial intelligence over the next three years. The company said that the investment will be mainly used to expand artificial intelligence, big data and analysis solutions, and develop new research and development platforms, and plans to provide artificial intelligence knowledge training to about 250,000 employees in the next 12 months.

“Especially with the advent of generative artificial intelligence, we expect fundamental changes in all industries in the future,” said Thierry Delaporte, CEO of Wipro. He emphasized the potential and importance of artificial intelligence and expressed Wipro’s role in Ambitious ambitions in the field of artificial intelligence.

Indian start-up software developer Dukaan recently dismissed 90% of its technical support team and decided to outsource related work to artificial intelligence chatbots, saying that the decision “significantly improved service quality and cut costs.”

Suumit Shah, CEO of Dukaan, claimed that artificial intelligence services have greatly improved work efficiency, while costs have fallen sharply.

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